Welcome to the website operated by Caelis LLC (“Caelis LLC,” “we,” “our,” or “us”). These Terms & Conditions govern your access to and use of our website and your purchase of products through our online store.
By accessing our website or placing an order, you agree to these Terms & Conditions. Please read them carefully before using our website or purchasing our products.
1. Use of Our Website
You may use our website for lawful purposes and in accordance with these Terms & Conditions.
You agree not to:
- Use the website for any unlawful or unauthorized purpose
- Attempt to interfere with the operation or security of the website
- Access or use another person’s account or personal information without authorization
- Submit false, misleading, or fraudulent information
- Copy, reproduce, distribute, or misuse website content without authorization
We reserve the right to restrict or terminate access to the website if we reasonably believe that these Terms & Conditions have been violated.
2. Products and Product Information
We make reasonable efforts to ensure that product descriptions, images, specifications, pricing, and other information displayed on our website are accurate and up to date.
However, product colors and appearance may vary depending on your device or screen settings. We do not guarantee that all product descriptions, images, or other content will always be complete, current, or error-free.
We reserve the right to correct errors, update product information, and modify or discontinue products at any time without prior notice.
3. Orders and Acceptance
Placing an order through our website constitutes an offer to purchase the selected products.
After you submit an order, you may receive an order confirmation acknowledging that we have received your request. An order confirmation does not necessarily mean that the order has been accepted.
We reserve the right to accept, refuse, cancel, or limit any order for reasons including product availability, pricing errors, suspected fraudulent activity, or other legitimate business reasons.
If we cancel an order after payment has been received, we will issue a refund for the amount paid for the canceled order.
4. Pricing
All prices displayed on our website are presented in U.S. dollars unless otherwise stated.
Prices may change from time to time without prior notice. The price applicable to an order is the price displayed at the time the order is placed, subject to correction of any obvious pricing or listing errors.
Applicable taxes and other charges, when required, may be added during checkout.
5. Billing and Payment Terms
All purchases made through our website are one-time sales and one-time payments for the products selected by the customer.
We do not offer subscription plans, recurring billing, or automatic recurring charges for our products.
By placing an order, you authorize the applicable payment provider to process the total amount shown at checkout using your selected payment method.
You are responsible for providing accurate billing and payment information. If payment cannot be authorized or completed, we may be unable to process or fulfill the order.
Once a payment has been successfully processed, the order will be handled according to our applicable order fulfillment and shipping procedures.
6. Payment Processing
Payments may be processed through third-party payment service providers. These providers may process payment information in accordance with their own terms, privacy policies, and security practices.
Caelis LLC does not generally store complete payment card information on its own systems.
7. Shipping and Delivery
Orders are shipped to the address provided by the customer during checkout.
Customers are responsible for providing complete and accurate shipping information. Caelis LLC is not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
Shipping times are estimates and may be affected by circumstances outside our reasonable control, including carrier delays, severe weather, holidays, or other unforeseen events.
For additional information, please refer to our Shipping Policy.
8. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are subject to the conditions and procedures described in our Refund Policy.
Customers should review the Refund Policy before placing an order to understand applicable eligibility requirements, return procedures, and processing times.
9. Order Cancellation
If you wish to cancel an order, please contact us as soon as possible after placing the order.
We cannot guarantee that cancellation requests can be accommodated once an order has entered processing or has been shipped.
If an eligible cancellation is approved, any applicable refund will be processed using the original payment method.
10. Intellectual Property
All content on our website, including text, graphics, photographs, logos, designs, product descriptions, page layouts, and other materials, is owned by or licensed to Caelis LLC unless otherwise stated.
You may not reproduce, modify, distribute, publicly display, sell, or otherwise use our website content without our prior written permission, except as permitted by applicable law.
11. Third-Party Services and Links
Our website may use or link to third-party websites, payment providers, shipping services, or other external services.
Third-party services are governed by their respective terms and policies. Caelis LLC is not responsible for the content, availability, or practices of third-party websites or services that we do not control.
12. Disclaimer
Our website and its content are provided for general shopping and informational purposes.
To the extent permitted by applicable law, we make no warranties that the website will always be available, uninterrupted, secure, or free from errors.
Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot lawfully be excluded or limited under applicable law.
13. Limitation of Liability
To the maximum extent permitted by applicable law, Caelis LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of the website or purchase of products, except where such limitation is prohibited by law.
Nothing in these Terms & Conditions limits liability that cannot legally be limited or excluded.
14. Indemnification
To the extent permitted by applicable law, you agree to indemnify and hold harmless Caelis LLC and its affiliates, officers, employees, and service providers from claims, liabilities, damages, losses, and expenses arising from your violation of these Terms & Conditions or misuse of our website.
15. Governing Law
These Terms & Conditions are governed by the laws of the State of California, United States, without regard to conflict-of-law principles.
Any dispute arising from these Terms & Conditions or your use of our website will be handled in accordance with applicable laws and regulations.
16. Changes to These Terms
We may update or modify these Terms & Conditions from time to time.
Any changes will become effective when the revised version is posted on our website, unless otherwise stated. The effective date at the beginning of this page will be updated when material changes are made.
Your continued use of the website after changes are posted constitutes acceptance of the revised Terms & Conditions to the extent permitted by law.